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Actions
- Copy JSON
- Force Download
- Delete Files
- Delete and Ignore
Raw Attributes
-
nfo_filepath:
-
duration_seconds:
2282 -
prevent_culling:
false -
playlist_index:
0 -
media_filepath:
/downloads/NinjaOne/2026-10-01 Never Get Blindsided by a Ticket Again/Never Get Blindsided by a Ticket Again [7ymHZ4ad1zg].mp4 -
description:
A P1 ticket sits before anyone notices it's close to breaching. A config change goes out and three days later nobody can say for sure who signed off on it. The information exists somewhere — an email thread, a spreadsheet, someone's memory — but not on the ticket itself, which means by the time you go looking, it's already a bad conversation with a client or an audit finding waiting to happen. What you'll learn • Set response and resolution targets by priority, per board or per ticket • Attach an approval step to any ticket — routed to a manager, device owner, role, or ad-hoc list • Require sign-off before a config change goes out, with the approval logged on the ticket • Filter the board by SLA status and time remaining to spot at-risk tickets before they breach -
title:
Never Get Blindsided by a Ticket Again -
short_form_content:
false -
id:
1577499 -
subtitle_filepaths:
-
livestream:
true -
last_error:
-
media_downloaded_at:
2026-10-01T04:54:14Z -
metadata_filepath:
/downloads/NinjaOne/2026-10-01 Never Get Blindsided by a Ticket Again/Never Get Blindsided by a Ticket Again [7ymHZ4ad1zg].info.json -
predicted_media_filepath:
/downloads/NinjaOne/2026-10-01 Never Get Blindsided by a Ticket Again/Never Get Blindsided by a Ticket Again [7ymHZ4ad1zg].mp4 -
uploaded_at:
2026-10-01T04:44:19Z -
matching_search_term:
-
updated_at:
2026-10-01T04:54:16Z -
prevent_download:
false -
thumbnail_filepath:
/downloads/NinjaOne/2026-10-01 Never Get Blindsided by a Ticket Again/Never Get Blindsided by a Ticket Again [7ymHZ4ad1zg]-thumb.jpg -
inserted_at:
2026-09-30T16:11:06Z -
media_id:
7ymHZ4ad1zg -
culled_at:
-
media_size_bytes:
107503158 -
original_url:
https://www.youtube.com/watch?v=7ymHZ4ad1zg -
media_redownloaded_at:
-
source_id:
37 -
uuid:
fef5b577-061c-4944-92b8-8c4b8d95dc14 -
upload_date_index:
99
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